
We are proud to offer international shipping services that currently operate in over 185 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 185 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.
Yes, you will receive an email once your order ships that contain your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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It looks good. Nice birthday gift for my son. So still FF wait or he works. The box it came in printed on. Happy nothin piece. and was definitely optijd within.
In general, excellent glasses. There is not enough lens adjustment. I had to put a 5mm seal. And the main thing to watch videos in high resolution and everything will be norms.
Hi.. Arrived well.. Inside all whole… Glasses strane..com and not tried regular I see double.. I do know after if you change something. Arrived fast..
Boxes are crumpled but everything is whole and works
Delivery week. Completeness as expected with a remote control. The truth has not yet figured out how it works))). But this is me))). Quality is five with a plus. The child is happy, and not only the child. Thank you.
The goods came quickly. Good condition. Thank you to the store.
VR glasses got. Delivery 6 days, to door, Courier. To get acquainted, the remote on the Bluetooth connected the norms. Good store!
Recomendo a todos, ótimo vendedor, envio extremamente rápido, chegou em perfeito estado, muito obrigado, ótimo produto! I recommend to all, great store, extremely fast shipping, arrived in perfect condition, thank you, great product!
Good product, glass lenses, that found great. But it not fit well in my face and press a little below the ideal in my nose, but I think, it should to format my face and my nose, decided putting a Shim, my daughter was good, she loved. The sound is also very good, think meets the paper. THE package came very mixed, but this is due to improper transportation, no damage to the glasses, but could have had.
Thank you store! Packing whole, all whole, son happy. The order reached in three weeks.