SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 185 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 185 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contain your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of PolsaTech (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of http://ullahs-technology.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The phone corresponds to the description. The store sent out quickly, but the order was quarantined in Singapore for a month and a half. The seller gave an adapter, sociable. Norm shop.
The goods went from April 15 to June 17, very long. I order already 3 iPhone, everything is fine.
Delivery took 29 days, not bad. Was sealed in a inflated salofank, and the box in the factory film is sealed. The phone itself is excellent. Works smartly, the camera is good. Immediately updated to the latest version of the firmware. The screen is bright. I liked the phone very much. I took my daughter as a gift, I must stay satisfied!!
Delivered in just 8 days from China
The order is received, but it's a tack! With this pandemic, it had to wait for 2 more than a month! During this time, I already bought a phone here. The main thing is that the phone is in working order, well packed and the glass is to a gift. It will be a spare option. Thank you!
I take the second such phone. More than satisfied. Excellent camera, long keeps the battery. Everything you need is available. This time the only thing that upset, this delivery, the phone lay on the border for almost two months. But the store has nothing to do with it. So did not open dispute.
I bought it as a gift. ordered immediately 2. sent separately and the delivery paid separately. the store did not want to send in 1 package. for this he has 4 stars. my wife and I have exactly this and for a year without problnm works. I advise everyone
Accurate
Everything came in 2 weeks, the phone works fine