SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 185 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 185 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contain your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of PolsaTech (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of http://ullahs-technology.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Thank you to the store, everything is fine delivery to Moscow region in 2 days
Corresponds to the photo and description, while everything suits, it's heard well, charging is enough for about 2 days, the location indicates sometimes not exactly accurate, but nearby, in the kit there was a glass, also the store put a small gift, thank you very much
Thank you, everything is great! I ordered February 23, and 26 hours were already in my hands. Unexpectedly fast delivery, and even Courier personally in hand. I'm delighted. With the work of the clock has not figured out yet, just there was no time to sit with them. I hope that everything works
The clock arrived in three days at home by courier. SPB. Super fast shipping. The description corresponds. To the application citracker 2 tied. Until I figured it out. I inserted Simka Danik with a free tariff. Works. I'll add it later.
Everything in princepe as it should be. Everything is bright, Tavar came three weeks before perm. Absolutely everything is not for me, gifts glass, stickers blah blah blah. On work, write off later
Corresponds to the description. They took a gift to the child, so they did not include it themselves. Parents will understand. As a gift, the store put stickers and protective glasses. Purchase satisfied. Delivery is fast from Russia.
Super clock. I take not the first time.
The clock is excellent, everything works as stated. The location determines quite precisely, the battery lasts not more than two days. Remote Listening works. Delivery to Kazan by courier from Moscow in 7 days. The store put stickers and protective film on the screen. Instruction included in the kit in the Russian language, the watch was also on the Russian. Everyone is very satisfied, I recommend!
Everything works. The child is happy. Plus a nice gift-stickers. Thank you
Until I checked. Bought for a gift. Then maybe I'll finish the review.